To see the 2018 Rate Brochure, click here.

On November 8, 2017, the Pittsburgh Water and Sewer Authority’s (PWSA) Board of Directors approved a multi-year rate increase that reflects the need to improve our water and sewer system. The 2018 rates will allow PWSA to invest $74 million in our infrastructure and provide $163 million to operate and maintain our systems. 
Beginning on January 1, 2018, the average residential customer will see an increase of approximately $15 in their monthly PWSA water charges. Rates are planned to increase by 10% in 2019 and 11% in 2020. 
Our customers have made it clear that we must improve to become the water utility Pittsburgh expects and deserves. The 2018 rates give us the funding to deliver meaningful improvements to the systems that deliver safe and reliable drinking water, reduce basement flooding, and prevent stormwater from entering the sewer system.


Providing a safe and reliable drinking water and sewer system requires consistent funding for years to come. PWSA did not invest in its facilities, pipe network, and water system for decades. Now our water system is at a crucial point where we must take action. PWSA’s three-year rate plan puts us on the right path to providing our customers with the water quality and service they deserve.
Priority drinking water projects for 2018 include completing the repairs to the Lanpher Reservoir, upgrading the microfiltration treatment plant at Highland Park Reservoir #1, and improvements to the Bruecken Pump Station. We are also dedicating resources to replacing lead lines and improving our water treatment to reduce lead and will implement changes to improve our customer service and billing functions. Over the next four to five years investment in infrastructure will increase to $500 million and will include improvements to the sewer system and green infrastructure projects to reduce flooding. 
The 2018 budget provides the funding to reinvest in the pipes, pumps, equipment, systems and people who deliver essential water services to Pittsburgh every minute of every day. PWSA is committed to delivering on the projects and services you rely on. This is the first time in PWSA history that we have the financial resources and people in place to become the utility that Pittsburgh expects and deserves. We are working every day to show that we can deliver on our goals in 2018. 

Our Goals:

  1.  Protect Public Health and the Environment
  2.  Ensure Customer and Stakeholder Satisfaction 
  3.  Improve Infrastructure Reliability 
  4.  Maintain a High-performing Workforce
  5.  Be an Efficient and Effective Organization

For more information on our Customer Assistance Program, visit our webpage or read our FAQ.

To read more about the Winter Moratorium Program, click here